Privacy Policy

1. Who We Are

Adaptiv HR is a London-based HR consulting firm. When we mention "Adaptiv HR", "we", "us", or "our" in this policy, we are referring to the company responsible for processing your data.

Contact: hello@adaptivhr.com

2. What Data We Collect

We collect the following personal data when you interact with our website:

• Contact form: Name, email, phone (optional), company (optional), and your message.
• Booking form: Name, email, phone (optional), availability, reason for contact, preferred platform, and comments.
• Checklist download: Name, email, phone (optional), and company (optional).
• Cookies: We use essential cookies only. See Section 7 for details.

3. Why We Collect It (Legal Basis)

Under UK GDPR, we process your personal data on the following legal bases:

• Consent: When you submit a form, you explicitly consent to us processing your data for the stated purpose.
• Legitimate interest: To respond to enquiries, improve our services, and send relevant follow-ups.

4. How We Use Your Data

• To respond to your enquiry or booking request.
• To send the requested checklist download.
• To manage our client relationships via our CRM system.
• To improve our website and services.

We will never sell your data to third parties.

5. Who We Share Data With

Your data may be shared with:

• Our CRM system — to manage enquiries and follow-ups.
• Our hosting and database provider — for secure data storage.
• Email service provider — to send notifications and confirmations.

All third-party providers are contractually bound to process data securely and in compliance with UK GDPR.

6. How Long We Keep Your Data

We retain your personal data for as long as necessary to fulfil the purposes described above, typically no longer than 24 months after your last interaction with us. You can request deletion at any time.

7. Cookies

Our website uses only essential cookies required for the site to function correctly (e.g., session management). We do not use tracking, analytics, or advertising cookies.

If we introduce non-essential cookies in the future, we will update this policy and display a cookie consent banner.

8. Your Rights

Under UK GDPR, you have the right to:

• Access — Request a copy of the personal data we hold about you.
• Rectification — Ask us to correct inaccurate data.
• Erasure — Ask us to delete your data ("right to be forgotten").
• Restrict processing — Ask us to limit how we use your data.
• Data portability — Request your data in a structured, machine-readable format.
• Withdraw consent — At any time, without affecting the lawfulness of prior processing.
• Object — Object to processing based on legitimate interest.

To exercise any of these rights, email us at hello@adaptivhr.com.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encrypted storage, access controls, and secure data transmission (HTTPS).

10. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.