Define What Good Looks Like in an AI-Shaped Organisation
Your values and competencies should reflect the world your business is operating in now, not the one it was built for.
Values and competency frameworks have a shelf life. The behaviours and capabilities that defined high performance five years ago are not the same ones that define it today, and the gap between the two is widening as AI reshapes how work gets done, how decisions are made, and what skills actually matter.
Organisations that are serious about AI readiness need to be explicit about what they expect from their people in an AI-augmented environment. What does good judgement look like when AI is providing recommendations? What does collaboration mean when some of your team members are human and some are automated? What does accountability look like when AI is involved in a decision that goes wrong? These are not abstract questions. They are practical ones that show up in performance conversations, hiring decisions, and leadership behaviour every day.
We work with HR Directors, People Directors, and leadership teams to review and update your values and competency frameworks for the AI era. We do not start from scratch unless you want to. We work with what you have, identify what needs to change, and help you articulate the new behaviours and capabilities in a way that is specific, meaningful, and usable.
Who This Is For
This service is for HR Directors and People Directors in organisations of 50 to 500 people who are reviewing their performance frameworks, updating their competency models, or going through a broader cultural change programme that includes AI adoption.
What the Process Looks Like
We begin with a review of your existing values and competency frameworks and a series of conversations with key stakeholders, including leaders, managers, and where possible, employees, to understand how the current frameworks are being used and where they are falling short. We then facilitate a co-design process to develop updated values and competencies that reflect the AI era, test them with a representative group, and refine them based on feedback.
We deliver the final frameworks in a format that is ready to use: for performance management, hiring, development planning, and leadership assessment.
What You Walk Away With
An updated values and competency framework that reflects the behaviours and capabilities needed in an AI-augmented workplace
Practical guidance on how to embed the new frameworks into your existing HR processes
A communication plan for rolling out the changes to your people
Manager guidance on how to use the frameworks in performance and development conversations